George O'Connor

It’s understandably confusing to write “I will get back to you” in a polite way. After all, it sounds like you’re too busy to email … Read more

It’s good to encourage people to work quickly for you, but knowing how to do so politely is hard. You may have tried “at your … Read more

Sometimes, you have to turn someone down or share bad news with them. There’s no avoiding it, but it would help to use a sensitive … Read more

Are you keen to keep a new professional relationship going? How do you go about staying in contact with someone without sounding needy? In this … Read more

So, you’ve just accepted a new job role and want to share your excitement with the hiring director. Perhaps “I look forward to working with … Read more

When meeting someone for the first time, you should try to retain a polite tone. You might be tempted to use something like “nice to … Read more

So, you want to agree with someone’s ideas or plans. Knowing what to say to convey a formal tone can be tricky. “That works for … Read more

Be polite whenever possible. Polite writing in formal cases (like emails) will show customers and clients that you care about them. Perhaps you’re wondering if … Read more

We all know that passion takes you far in the workplace. The more passionate you are about your job, the more an employer is going … Read more

You can encourage people to contact you again at the end of a business email with “please feel free.” Perhaps you’ve tried it yourself, but … Read more