George O'Connor

Sharing appreciation formally doesn’t have to be a challenge. You’ve tried writing “it would be greatly appreciated,” but now you’re wondering if it’s the most … Read more

Someone has just emailed you with some great news. You might be tempted to write “I’m glad to hear that” to show how excited you … Read more

Do you want to let someone know that you will keep them updated? Maybe you’re using “I will keep you updated” as your go-to phrase. … Read more

The more attention you pay to smaller details, the better your work will be. For that reason, employers tend to look for employees with keen … Read more

You are on the hunt for a synonym for “including but not limited to” that sounds less wordy, aren’t you? There are plenty of great … Read more

It’s no surprise that “I would love to” shows you’re happy to do something. But is it professional enough to use in emails? Well, you’re … Read more

Have you provided helpful information via email and want to see whether someone appreciates it? Of course, “hope this helps” is an option but is … Read more

It’s understandably confusing to write “I will get back to you” in a polite way. After all, it sounds like you’re too busy to email … Read more

It’s good to encourage people to work quickly for you, but knowing how to do so politely is hard. You may have tried “at your … Read more

Sometimes, you have to turn someone down or share bad news with them. There’s no avoiding it, but it would help to use a sensitive … Read more