Do you want to find better ways to say “good to hear from you”?
Perhaps you’re worried the phrase is unprofessional or informal. Therefore, you might be afraid to include it in your emails!
Luckily, you have options.
This article will teach you how to say “good to hear from you” in an email.
Is It Professional to Say “Good to Hear From You”?
It is professional to say “good to hear from you.”
It’s formal and shows you’re happy to receive communication or an email from someone.
You might also want to mix it up by using these variations:
- Nice to hear from you
- Great to hear from you
- Glad to hear from you
As long as you start it with a positive emotion, it’s a good phrase to include! It’s also an effective way to build a strong rapport with the recipient.
Also, you may want to review this email sample to learn more:
Dear Jeff,
It’s good to hear from you after all this time.
How have you been getting on with your new work placement?
Best wishes,
Sean Tiding
Pros
- It’s often a more friendly way to open a business email.
- It works well formally, but it also suits informal contexts.
Cons
- Sometimes, it can seem a bit unnecessary or like you’re trying to be overly friendly.
- It’s a bit generic and repetitive.
So, you may use “good to hear from you” in professional writing. But that’s not the only phrase that works here! It’s time for you to explore some alternatives to see what else you can write.
Keep reading to learn a professional way to say “good to hear from you.” We’ve gathered a fantastic list of alternatives to help you understand more.
What to Say Instead of “Good to Hear From You”
- It’s a pleasure to receive your message
- I appreciate your response
- Thank you for reaching out
- I’m grateful for your communication
- I’m pleased you got in touch
- Your message is appreciated
- Thank you for getting in contact with me
- I’m thankful for your correspondence
- It’s great to receive your update
1. It’s a Pleasure to Receive Your Message
Let’s start with “it’s a pleasure to receive your message.” This is an excellent way to mix things up instead of writing “good to hear from you.”
For the most part, it’s formal and sincere. So, the email recipient will certainly appreciate reading something like this if it’s the first thing they see in an email.
We recommend using this when formality is paramount. Therefore, it can work really well when contacting a new client whom you know you need to impress.
Feel free to review this email sample if you still need help with it:
Dear Mr. Clarkson,
It’s a pleasure to receive your message.
We highly anticipate a fruitful partnership to start from this.
All the best,
Dan Willis
2. I Appreciate Your Response
Next, it’s worth using “I appreciate your response” as another way to say “good to hear from you.”
This is an excellent formal synonym that simplifies things when you want to be sincere and direct.
So, it can work really well when contacting a customer in more formal capacities.
Sometimes, customers like companies to sound formal and genuine when they reach out to email them. So, this response can work really well when building a strong company image.
Check out this example if you need help understanding more about it:
Dear Miss Jones,
I appreciate your response to my previous email.
Please leave it with me while I figure out what to do next.
Best wishes,
Samantha Kite
3. Thank You for Reaching Out
It’s also smart to use “thank you for reaching out” in your emails. This one is a more simple yet incredibly effective choice.
It works best when responding to client queries. It’s often a good chance for you to show them that you’re happy to hear from them and answer any questions they may have.
Generally, we like this because it keeps things formal and direct. Clients will certainly appreciate your choice of tone here when they’ve reached out.
Also, you can check out this example to learn how it works:
Dear Ms. Trunch,
Thank you for reaching out to ask about this system.
We’re in the process of overhauling everything, so we’ll have more information soon.
All the best,
Tom Blanket
4. I’m Grateful for Your Communication
You might also want to write “I’m grateful for your communication.”
This is another way to say “good to hear from you” that keeps things professional and above board.
Generally, you can use this when replying to an employee. If you expect to hear from them, this is a great choice to use at the start of your email reply.
However, this is much more formal and sincere than some other choices. So, only use it if you don’t have a well-established or friendly relationship already in place with your employees.
We also think it’s smart to review this example:
Dear Jeff,
I’m grateful for your communication in response to the meeting.
I have a few ideas that I’d like to run by you about your upcoming projects.
My best,
Jonathan Riley
5. I’m Pleased You Got in Touch
You could write “I’m pleased you got in touch” to mix things up. It’s a great choice instead of “good to hear from you” that keeps things friendlier and more personal.
Generally, you can use this when contacting a customer. It’ll let a customer know that you (and your company) deeply value them and appreciate being able to hear from them.
This is excellent practice in the workplace. It still retains a formal tone, which is why it’s acceptable in business emails, but you can use it to show customers you care.
Also, you can review this example to learn a bit more about it:
Dear Rachel,
I’m pleased you got in touch to ask about this.
We’re looking into the situation, so we should have some solutions in place imminently.
Kind regards,
Max Branning
6. Your Message Is Appreciated
Feel free to write “your message is appreciated” as a formal synonym for “good to hear from you.”
This works well in professional cases when you don’t know the email recipient well.
It suggests that you appreciate the message received, but you’re not familiar enough with the recipient to risk using a different tone.
Generally, this works when reaching out to an applicant. It shows you appreciate their application, but you can’t divulge more information for the time being.
If you still don’t know how to use it, you can review this sample email:
Dear Joe,
Your message is appreciated.
Unfortunately, I can’t share any information regarding your application at the moment.
Yours,
Tyler Redford
7. Thank You for Getting in Contact With Me
It’s smart to use something like “thank you for getting in contact with me” instead of “good to hear from you.”
This is a grateful and kind way to let someone know you’re happy to hear from them.
So, it can work really well when reaching out to clients. It suggests that you’re always happy to speak with them, especially if they’ve asked you something that you need to answer.
Generally, it keeps things formal and sincere. So, most clients will appreciate you using this tone with them.
You can also check out this email sample to learn more about how it works:
Dear Mr. Sutton,
Thank you for getting in contact with me regarding this.
I’ve already come up with a few solutions that I think will be beneficial to you.
Yours,
Ty Works
8. I’m Thankful for Your Correspondence
Next, we think it’s good to write “I’m thankful for your correspondence.”
This works really well in most professional cases.
You can use it when replying to a business partner. It suggests that you’re happy they’ve reached out to talk about some changes coming up with your business.
It’s polite and direct. So, the recipient will be glad to see that you’re treating them with respect and kindness.
Also, you can review the following email sample to find out more about how to use it:
Dear Miss Stones,
I’m thankful for your correspondence.
Rest assured, we are doing everything in our power to ensure this merger goes smoothly.
All the best,
Jon Adams
9. It’s Great to Receive Your Update
Finally, we recommend writing “it’s great to receive your update” instead of “good to hear from you.”
This keeps things more casual and friendly when you’d like to hear what someone has to say.
So, it can work well when writing to former colleagues who you haven’t heard from in a while.
We recommend using this to build a strong rapport with them. It’s also effective if you already have a decent relationship and you’d like to try to hold on to that.
Check out the following sample email to learn more about how this phrase works:
Dear Carla,
It’s great to receive your update at this time.
I always wondered how you might be getting on in your new office.
Regards,
Jimmy Flatley