9 Formal Ways to Say “Thank You for Reaching Out to Me”

People reach out for a variety of reasons at work. It’s important to know the best (and most formal) ways to respond and thank them when they do so.

You could stick with “thank you for reaching out to me.” But you’re here to find out if there are more suitable alternatives.

This article has gathered the best formal synonyms to show you how to say “thank you for reaching out to me” in an email.

Is It Professional to Say “Thank You for Reaching Out to Me”?

It is professional to say “thank you for reaching out to me.” It’s an effective way to share your appreciation with someone when they’ve come to you to provide information.

You can certainly use it in formal emails. It’s one of the best ways to show that you genuinely appreciate someone’s input.

Here’s an example to show you how it works:

Thank you for reaching out to me. I’m glad you could discuss this so openly with me.


  • It’s an appreciative way to show you’re grateful that someone got in touch.
  • It’s polite and formal.


  • It’s a bit generic.
  • It can sound insincere (as if you’re not happy that someone reached out to you).

“Thank you for reaching out to me” is certainly one of the best phrases to use in formal writing. But that doesn’t mean it’s the only one.

Keep reading to learn another way to say “thank you for reaching out to me.” We’ve covered plenty of different situations to cover all contexts too.

What to Say Instead of “Thank You for Reaching Out to Me”

  • Thanks for emailing
  • Thank you for getting in touch
  • I appreciate your message
  • I’m glad you reached out
  • Thanks for taking the time to reach out
  • Thank you for contacting us
  • Thanks for enquiring
  • Thanks for the message
  • I appreciate your getting in touch

1. Thanks for Emailing

You can use “thanks for emailing” instead of “thank you for reaching out to me.”

It’s a direct and professional synonym that shows you’re happy to hear from someone.

For instance, you can use it when emailing an interested applicant. If they applied for a role at your company, this is a good way to get back in touch to let them know what happens next.

We recommend using it to sound as formal as possible. It’s a simple choice that uses “emailing” to show that someone reached out via email.

Also, check out this email example:

Dear Kyle,

Thanks for emailing regarding this job role. We will be in touch shortly to let you know more information about it.

All the best,
Steven Tyler

2. Thank You for Getting in Touch

To mix things up in a work email, try “thank you for getting in touch.” It’s still professional, but it also keeps things a little more friendly.

You should try it when replying to an employer or recruiter. If you went for a job role, this is a good way to respond to them when they get back to you about it.

It shows you’re keen and eager. Also, it’s a good choice if you want to set a good first impression that shows you’re quite friendly.

This sample email should help you to understand it better:

Dear Mr. Willis,

Thank you for getting in touch about the interview. I’m still keen to go through with this and can’t wait to see you Monday.

Darren Watkins

3. I Appreciate Your Message

People send messages on LinkedIn and other social networks to reach out to their peers. Therefore, it’s good to acknowledge and appreciate a message when you receive one.

Try using “I appreciate your message” in these cases. It works for both a LinkedIn message and an email.

You can use it when emailing clients. If they’ve reached out via a work email, this could be a good way to let them know you appreciate them getting in touch.

You may also review this email sample:

Dear Ms. Asterisk,

I appreciate your message about this opportunity. I’ll certainly consider it when I’m talking to my peers about it.

All the best,
Roger Bennett

4. I’m Glad You Reached Out

Let’s say a coworker reaches out to discuss some changes with you. It’s important to be responsive and polite when you reply.

That’s why we think “I’m glad you reached out” works well. It’s more friendly than “thank you for reaching out to me,” showing that you really value someone’s choice to give you information.

Any time you use “glad” (which is a positive emotion similar to “happy”), it shows you’re friendly with the recipient. You should only use it with people you already have a good relationship with.

Here’s a great example to help you understand it if you’re still unsure:

Dear Scott,

I’m glad you reached out to me about this. I’m so keen to meet with you to discuss the situation further if that’s okay.

William Bradford

5. Thanks for Taking the Time to Reach Out

Feel free to try “thanks for taking the time to reach out” in some formal emails. It works well as a professional response when someone reaches out (via email or LinkedIn).

For instance, you can use it to send a business email to an applicant.

It shows you appreciate them for taking the time to get in touch. You might have an update to share with them about their application status, and this is a great way to start your email.

We also recommend reviewing this email example:

Dear Thomas,

Thanks for taking the time to reach out to us. We’re happy to offer you an interview to see whether this is a good fit.

All the best,
Sarah Kinslop

6. Thank You for Contacting Us

You can thank customers for reaching out by saying “thank you for contacting us.” It’s an incredibly effective phrase that makes you sound professional yet approachable.

Customers respond well to language like this. It shows you care about them and want to help answer their queries.

Therefore, if you have a customer-facing role, this is a great way to talk to them. It’s caring and friendly. Your boss will appreciate your choice of language when customers positively review you.

Perhaps this example will also help you with it:

Dear Bridgette,

Thank you for contacting us so quickly about this issue. We are aware of it and are doing everything we can to resolve it quickly.

Jon Allen

7. Thanks for Enquiring

You should use “thanks for enquiring” as a professional way to say “thank you for reaching out to me.” It works wonders when emailing customers.

For instance, let’s say a customer has a problem with a product. They might email you to ask if you can solve this problem.

The first thing you should do in your email reply is start with “thanks for enquiring.” It’s polite and understanding. From there, you can segue into your solution or an update.

Check out this sample email if you still need help:

Dear Mr. Parker,

Thanks for enquiring regarding this product. We’ll let you know as soon as we have more in stock.

All the best,
Hayley Brice

8. Thanks for the Message

Simplicity works well in formal emails. “Thanks for the message” follows that rule. It’s simple yet professional, making it a great alternative.

We recommend including it when someone messages you on LinkedIn. For instance, a coworker might want a project update from you.

This introductory message keeps things polite before sharing an update. It allows you to create a slightly more friendly rapport.

Here’s a helpful example if you’re still unsure:

Dear Joseph,

Thanks for the message. I have a few things ready to share with you about this project if you’re interested.

Sophie Choose

9. I Appreciate Your Getting in Touch

Finally, it’s worth trying “I appreciate your getting in touch” when emailing clients. It shows you appreciate their time and want to help them with whatever they came to you for.

It’s a great way to sound more helpful while remaining as formal as possible.

After all, if a client reaches out, they often need your help. So, saying something like this lets them know you’re more than willing to offer that help to them.

You can also review this email example:

Dear Mr. Stevens,

I appreciate your getting in touch with us. Please let me know what you’d like to get out of this conversation.

Thank you so much,
Harvey Mileage