9 Professional Ways to Say “Good to Know”

Do you want to know how to tell someone you’re happy to hear information?

If you’re concerned that “good to know” is too informal to use in emails, you’ve come to the right place.

This article will teach you how to say “good to know” in a polite way to ensure you get the right tone when emailing different people.

Is It Polite to Say “Good to Know”?

It is not polite to say “good to know.” Generally, it’s considered a blunt or flippant message you send to someone when you don’t care much about the information they’ve shared with you.

It’s not professional, either. Therefore, it doesn’t work very well in most emails, so you should try to avoid using it in such a case.

With that said, the phrase still works well in text messages.

So, you can refer to this message sample to learn more about how it works:

Good to know. I’m glad you came to me with that information, but I’m not sure I can do anything about it.


  • It’s a fairly effective way to respond after someone provides you with information.
  • It’s to the point and direct.


  • It’s quite rude.
  • It can seem flippant or uncaring if you’re not careful.

So, “good to know” might not be the best phrase to use formally. Luckily, it’s not the only one that works! Now, it’s time for you to explore some alternatives to see what else might help.

Keep reading to learn how to say “good to know” in an email. We’ve provided a list of some of the best synonyms to show you what’s going to work best.

What to Say Instead of “Good to Know”

  • I appreciate you telling me this
  • I’m glad to hear this
  • I appreciate the update
  • Noted and appreciated
  • Thank you for sharing
  • This is beneficial information
  • Your input is valuable to me
  • I’m grateful for this information
  • This is a welcomed update

1. I Appreciate You Telling Me This

You can start by using “I appreciate you telling me this” instead of “good to know.”

The biggest change here is that “I appreciate you telling me this” implies you’re really happy to hear from someone.

It’s a great way to be positive about the information you’ve received. It’s also polite and formal.

Therefore, it works wonders when someone has entrusted you with information, and you want to find the most appropriate way to respond.

You can certainly use this when contacting an employee. It shows you’re replying to information they’ve sent you, and you’re really happy they came to you with it.

Check out the following example to learn more about it if you’re still confused:

Dear Sarah,

I appreciate you telling me this, as I didn’t realize it was going on.

I’ll do what I can to ensure it doesn’t happen again, though.

Best wishes,
Sam Clarke

2. I’m Glad to Hear This

Next, it’s good to use “I’m glad to hear this” as another way to say “good to know.”

It’s a useful formal synonym that shows you’re happy to receive information from someone.

For instance, you can use it when contacting a client. If they’ve recently shared good news with you, this is one of the best ways to respond and show that you’re happy to hear it.

Most of the time, the client will be happy to receive something like this.

After all, it’s genuine and respectful. So, clients will feel appreciated and valued when sharing things with you, and they’ll be more likely to stick around.

This sample email will also help you to understand more about it:

Dear Ms. Murphy,

I’m glad to hear this, and it’s good to see it’s coming along well.

Please keep me in the loop with any further updates that might come your way.

All the best,
Suzie Barker

3. I Appreciate the Update

For something a little simpler, use “I appreciate the update” as a professional way to say “good to know.”

It’s ideal because it shows you’re genuinely happy to receive information. It also allows you to stay formal and respectful upon receiving the information in question.

Therefore, it works well when contacting your boss.

It’s a great way to stay positive and polite when your boss has provided you with information. Even if it isn’t the most pressing information, a phrase like this is going to work really well.

So, you can check out this example to learn a bit more about it:

Dear Ms. Scott,

I appreciate the update regarding these changes.

I’ll be in touch as soon as I have some more developments regarding it.

Clayton Kingsley

4. Noted and Appreciated

You can also get to the point quickly with “noted and appreciated.”

You don’t need to overcomplicate things by using too many words in your emails. Sometimes, phrases like this go a long way when showing someone you accept and understand them.

Since this one is direct and formal, it tends to work best when replying to your employer. After all, it shows that you understand what they’re asking of you, but you want to be efficient.

Generally, your employer will appreciate the brevity of your response. That’s what makes this such a fantastic choice in most cases.

Here’s a helpful example to show you a bit more about it:

Dear Ms. Tyler,

Noted and appreciated.

I’ll get to work on this immediately and let you know when I’m nearly done with it.

Jonathan Wells

5. Thank You for Sharing

We also like using “thank you for sharing” to show someone how much you appreciate what they’ve told you.

Generally, it’s much more polite and respectful than “good to know.” After all, it implies that you’re quite happy to hear from someone, which will make them feel better.

You can use this when contacting a student.

They might have reached out to provide you with some information.

Well, this phrase works wonders when you’d like them to know that you’ve read it and care about what they’ve told you.

Here’s a helpful email sample to show you more about it:

Dear Kayla,

Thank you for sharing that information.

I’m glad you felt comfortable enough to come to me with that.

George Forth

6. This Is Beneficial Information

Next, you can write “this is beneficial information.” It’s a great alternative to “good to know” when you want to sound enthusiastic and interested.

For the most part, this works well when replying to a client.

If they’ve recently supplied you with some useful information, this is one of the best ways to respond and show them that you appreciate it.

It’s formal and sincere, too. So, your client will be happy that you’ve received their message well.

Here’s a helpful example to show you more about it if you’re still confused:

Dear Ms. Ryan,

This is beneficial information at this time.

I’ll see what I can do with it as we move forward.

All the best,
Mark Shaw

7. Your Input Is Valuable to Me

You can sound more formal by writing “your input is valuable to me.”

This is a great professional option if you want to show someone how happy you are to hear from them.

For the most part, it works well when replying to an employee. After all, it shows that you value their input or information, and you don’t want to brush over it.

It’s better than “good to know” because it shows you understand the value behind someone’s comments. It doesn’t simply brush off what they’ve said like “good to know” would.

Also, you can review this example to learn a bit more about it:

Dear Chrissie,

Your input is valuable to me.

Thank you so much for coming to me with this, and I’ll be in touch again soon.

All the best,
Bobby Browne

8. I’m Grateful for This Information

It’s good to use “I’m grateful for this information” in some cases, too.

After all, it’s thankful and sincere. So, it’s a good opportunity to let someone know just how glad you are to hear from them, especially if they’ve given you a good update.

Try using this when contacting your employer. It lets them know you respect them and are happy to have received something from them.

If you’re still confused, you can check out this example:

Dear Miss Hall,

I’m grateful for this information.

I’ll see what I can do with it before I start working on this project.

Jodie Kim

9. This Is a Welcomed Update

Finally, we recommend using “this is a welcomed update” to mix things up.

It’s formal and direct. So, it’s a good way to let someone know that you’re happy to hear what they have to say.

Generally, this keeps things civil and honest. So, you can use it when contacting a business partner if they’ve recently reached out to share news with you.

Also, it’s worth reviewing this sample email to learn more:

Dear Ms. Merry,

This is a welcomed update at this time.

Please let me know as soon as you have any more information that might be beneficial.

Kind regards,
Joan Farr