Are you trying to find the best way to start an email after calling someone?
Maybe you’re concerned that “thank you for your call” isn’t the best fit or most professional choice.
Well, that’s where we come in.
This article has gathered some words and phrases to show you how to say “thank you for your call” in an email.
Is It Professional to Say “Thank You for Your Call”?
It is professional to say “thank you for your call.” This is a great phrase that shows you’re happy to have spoken with someone on a phone call earlier in the day or week.
Generally, you should use this after a business call. It’s formal and polite, showing that you truly appreciated the time taken to have a call with someone.
This sample email should help you to understand more about it:
Dear Miss Murphy,
Thank you for your call earlier today.
It was nice to talk to you and hear more about what you thought.
Yours,
Melanie Smart
Pros
- It’s professional and sincere.
- It shows you’re happy to have received a call in a business context.
Cons
- It’s quite bland.
- It’s fairly repetitive.
So, it’s great to use “thank you for your call” in professional settings. But that doesn’t mean you can’t refer to the alternatives we’ve gathered in this article to see what else is out there.
Keep reading to learn another way to say “thank you for your call.” We’ve gathered some great synonyms to help you see what else is out there.
What to Say Instead of “Thank You for Your Call”
- We appreciate your call
- Thank you for your interest
- It was great to call you
- I’m glad I got to call you
- Your call was much appreciated
- We’re grateful for your call
- Thank you for taking the time to call
- We are grateful for your phone call
- Thanks for getting in touch
- Your call means a lot to us
1. We Appreciate Your Call
So, you can start with “we appreciate your call” as another way to say “thank you for your call.”
As always, using “we appreciate” instead of “thank you” is a great way to keep things formal and direct.
It’s also polite, which goes a long way in most formal emails.
People will be more than grateful to receive this in an email. Try it when contacting a customer. It works best after you’ve already heard from them and want to follow up.
Check out this email sample to learn more about how to use it:
Dear Miss Jackson,
We appreciate your call. It was very important to us.
Following that, we’d like to discuss more with you about our newest range.
All the best,
Jack Limp
2. Thank You for Your Interest
You can try “thank you for your interest” after speaking to someone on the phone. It’s a great way to show how much you appreciate them reaching out to chat with you.
Generally, this is a great phrase when emailing an applicant. It shows that you’re happy they reached out to discuss their interest in a job role.
You can use it because it’s polite and sincere. So, it’s an effective choice that lets an applicant know they are heard and valued.
Here’s a great email sample to show you more about how it might work:
Dear Jules,
Thank you for your interest earlier.
It was certainly good to hear from you and see what ideas you have to suggest for us.
All the best,
Lewis Scarlet
3. It Was Great to Call You
Next, we think it’s worth using “it was great to call you” as a direct way to appreciate someone’s phone call.
It’s friendly and polite, which goes a long way when you know the recipient well.
Try using it when thanking a coworker. You might not have spoken to them for a while, so the phone call could have been exactly what you needed to hear from them and bounce ideas around.
Here is a great sample to help you if you’re still unsure:
Dear Darren,
It was great to call you yesterday to discuss the plans for the project.
I’m sure you’ve got plenty more ideas where those came from as well.
Best regards,
Toni Danger
4. I’m Glad I Got to Call You
For something a little more informal and polite, try “I’m glad I got to call you.” It’s a useful synonym that shows how happy you are to hear from someone.
Generally, this one works when you call someone earlier in the day. It’s best to use when you’re friendly with the recipient.
For instance, you can use it when emailing an employee. It lets them know that you’re really happy to hear from them and see what they have to say.
Check out this email example if you still need help understanding how it works:
Dear Aimee,
I’m glad I got to call you today.
I always know I can count on you to provide me with the best insights.
Thank you so much,
Jax Maker
5. Your Call Was Much Appreciated
Why not give “your call was much appreciated” a try as well? It’s a great formal synonym for “thank you for your call” that shows how much you appreciated someone for speaking to you.
Generally, this phrase works best when emailing a customer after a call. It lets them know that you (or your company) appreciate their input and you’ll do what you can to assist them if needed again.
Feel free to review this email sample to learn more about it:
Dear Mr. Roberts,
Your call was much appreciated earlier today.
Please let me know if you can think of anything else I can help you with.
All the best,
Sean Young
6. We’re Grateful for Your Call
Next, you might want to use “we’re grateful for your call” as another way to say “thank you for your call.”
It’s useful as a formal and polite phrase.
Also, using “we’re” shows you are speaking on behalf of your company. Therefore, it works best when contacting a client.
Also, you can review this email example to learn more:
Dear Ms. Hills,
We’re grateful for your call.
Please let us know what you’d like us to work on so we have written records of your request.
Yours,
George Tayler
7. Thank You for Taking the Time to Call
We also think it’s good to write “thank you for taking the time to call.”
This is quite a respectful phrase. It shows that you respect someone’s time and busy schedule.
Of course, this comes from saying “taking the time.” It suggests that everyone is busy, so any time you can get out of someone’s schedule is a win.
We think you’ll benefit from reviewing this email example as well:
Dear Mr. Gear,
Thank you for taking the time to call earlier.
It couldn’t have been easy, but we’re here to help you every step of the way.
Warmest regards,
Suzie Barker
8. We Are Grateful for Your Phone Call
You can give “we are grateful for your phone call” a try in your writing as well.
This one stays formal and sincere. So, it’s a great way to let someone know that you’re happy to hear from them.
Generally, this applies to a follow-up email to a client. It shows that you’re chasing them up after they’ve recently reached out to talk to you on a phone call.
To help you, refer to the following email sample:
Dear Ms. Tate,
We are grateful for your phone call.
We’re always happy to hear from valued clients.
Yours,
Mike Smith
9. Thanks for Getting in Touch
For something a bit more conversational, you can write “thanks for getting in touch.”
This phrase works really well when contacting a customer. It shows that you’re happy they called you earlier and you’ve got some answers that might help them.
Of course, this context applies most when a customer calls you originally, but you don’t have answers for them.
Once you find those answers, you can email the customer back to let them know what you’ve found out.
If you’re still unsure, you can review this email example:
Dear Miss Wright,
Thanks for getting in touch this morning.
I have since gathered some information that might be of use to you.
All the best,
Martina Christiansen
10. Your Call Means a Lot to Us
Finally, it’s worth writing “your call means a lot to us” as a formal way to say “thank you for your call.”
It’s a great chance to represent your company politely. Generally, this works wonders when customers reach out, as it shows that you highly value them and their reviews.
Check out this sample if you’re still not sure how it works:
Dear Mrs. Williams,
Your call means a lot to us, and we’ll do what we can to help.
We hope you’ll always consider us when you have problems here.
Thank you so much,
Yuri Gloss