9 Professional Synonyms for “Point of Contact”

So, you want to know how to say “point of contact” on a resume or other professional settings.

However, you’re a little worried the phrase isn’t quite professional enough, right?

Well, you’ve come to the right place.

This article will teach you how to say you’re the point of contact to help you mix things up in your formal writing.

Is It Professional to Say “Point of Contact”?

It is professional to say “point of contact.” You can use it in a resume because it shows you’ve held an important position in a workplace where you were a go-to person.

Feel free to review this resume sample to learn more:

As the point of contact at my current workplace, people rely on me to help them with client relations.

Generally, this phrase works well in a formal email as well. You can use it in most formal settings to let people know you’re reliable.

For instance:

Dear Aimee,

I’m going to need you to be the point of contact here.

Please let me know if there’s anything else you might need from me, though.

Best regards,
Sean Woodchurch


  • It’s professional.
  • It lets people know you’re reliable and able to pass information around.


  • It’s fairly overused, which can take away from the impact of the phrase.
  • It’s wordy, and there are ways to streamline it.

So, it’s clear that “point of contact” is a great phrase to use formally. But that doesn’t mean it’s your only choice. It’s time to explore some alternatives.

Keep reading to learn a professional way to say “point of contact.” We’ve gathered a list of the best phrases to help you understand what to include in your CV or emails.

What to Say Instead of “Point of Contact”

  • Liaison
  • Contact person
  • Representative
  • Intermediary
  • Coordinator
  • Facilitator
  • Mediator
  • Middleman
  • Link

1. Liaison

Let’s start with “liaison.” This is one of the most common ways to say you’re a “point of contact” in the workplace.

Generally, this is a professional phrase. Therefore, it works really well in a resume.

You can use it when you’re the single point of contact for your company. It’ll impress recruiters and let them know that people rely on you to share information.

It’s not easy to be a point of contact. That’s why this phrase works so well. It’ll help you sell yourself and show others that you’re good at what you do.

Feel free to review these resume samples to learn a bit more:

As the company liaison, it’s my duty to ensure all customers have their needs met. I’m very good at what I do.

I’m the liaison in the office. Therefore, people come to me with any problems that they think I can help with.

2. Contact Person

Next, you can say you’re the “contact person” in formal situations.

Generally, this is a great chance to demonstrate that you’re the first point of contact. It suggests that people trust you, as you’re reliable and able to share things between multiple parties.

Try using this when writing your CV. It’ll let recruiters know that you’re serious and know how to be a decent contact person.

Also, it helps that “point of contact” can be shortened to two words with “contact person.” Thus making it more streamlined and easier to figure out for readers.

So, you can check out these CV examples to help you understand more about it:

I’m a good contact person because I learn what people need around me. Therefore, I know I’m good for this job.

As a contact person, it’s my job to listen to queries and relay them to people who might need to hear them.

3. Representative

You can also use “representative” as a formal synonym for “point of contact.” It’s a good choice when writing to employees.

Generally, you can use it to show that you’d like them to represent you or your organization.

This can work well in a business email. It shows employees that you’re keen for them to work as a representative, and it lets them know that you trust them as being the sharer of information.

You can also review the following sample email to learn more about it:

Dear Jackie,

I’d like you to be the new representative and to take point on this.

Please let me know if you need anything else from me before you undertake this task.

Georgia Wilkinson

4. Intermediary

It’s also good to use “intermediary” as another synonym for “point of contact.” Generally, you can use this because it shows you’re the go-to person in a situation.

Try using it when filling out your resume. It’s good because it shows employers that you’re effective and people rely on you to help them with different situations.

The more information an intermediary knows, the more effective they’ll be at their job. Therefore, this is a great term to include to sell yourself formally.

Feel free to also review these resume samples if you’d like to learn more:

I’m an intermediary in my current workplace. People come to me when they need help and information they can’t get elsewhere.

As the company’s intermediary, it’s my duty to share information when required. Therefore, I know a lot about the daily operations.

5. Coordinator

Feel free to write “coordinator” instead of “point of contact.” This is a formal choice that shows you’re good at coordinating and passing information from one point to another.

Generally, you can use this when contacting a client. It’s a chance to let them see that they’ll be able to work closely with you.

If you’re a company’s coordinator, it means you’re the one to coordinate meetings between clients. It shows you’re in charge of most of the company’s policies and information that might be beneficial.

So, you can review this sample email to learn a bit more:

Dear Miss Jeffries,

I will be your coordinator during this event.

You can count on me to help you understand everything to make the day work.

All the best,
Joel Clarkson

6. Facilitator

If you’re the primary point of contact in a workplace, you could be the “facilitator.”

It’s good to use a phrase like this when writing a resume. It shows you have a specific duty in a workplace and are trusted to provide information when people need it.

Of course, this isn’t all that common as a choice. This is great because it means your CV is more likely to stand out.

You can refer to the following resume samples to learn a bit more about it if you’re still unsure:

As the company facilitator, it’s my job to pass information between ranks when required.

I’m a facilitator. Therefore, I find the most appropriate way to discuss changes with clients as and when they occur.

7. Mediator

It’s common to say you are a “mediator” instead of a “point of contact.” Usually, this synonym refers to a specific job title, meaning you were likely hired as a “mediator” previously.

So, you can use this synonym when talking to clients. It lets them know they’re in good hands talking to you because you’ll act as the mediator between them and your company.

Generally, mediators are trustworthy and reliable.

That’s what makes this a good phrase to include in your emails.

Also, you can review this example to learn more about how it works:

Dear Dr. Smythe,

I will be your mediator during this meeting.

I’m here to help answer any questions you might have about what to expect.

All the best,
Joseph Clarkman

8. Middleman

You can also write “middleman” instead of “point of contact.”

This suggests that people go through you to share information with other parties.

For instance, you might be the middleman who helps send information from one department to another in a vast organization.

Including something like this in a resume shows you’re resourceful. Therefore, it’s a good chance to sell yourself to recruiters who are interested in taking you on.

Feel free to review these application samples to learn a bit more about it:

I’m the middleman in these situations. People often rely on me to tell them what to expect next.

As the middleman, it’s my duty to solve these issues when they arise. People share with me because they know I can be trusted.

9. Link

Finally, you can simplify things by saying you are a “link.”

As a “link,” you can be a solid point of contact in the workplace. It means people trust you to pass information from one person to another.

So, you can use this when writing a cover letter. It’s often a good choice because it shows recruiters what you can do and what to expect from hiring you.

Before you go, review the following cover letter samples to learn a bit more:

I act as the link in my current workplace. Therefore, I know a lot about the current inner workings of this department.

I’m a link in my day job. I’m certain that I can help pass information from one party to another with no issues.